Ocean Rodeo Stick Shift Bar 2.0
Original price was: R11,500.00.R8,500.00Current price is: R8,500.00.
Backline trim’s new standard. Refining from the Ocean Rodeo stick shift, the new Shift bar combines r3’s ‘r3inforced’ technologies and Ocean Rodeo engineering to be a back line trim bar that provides reliable seamless power adjustment. Enjoy riding without having to take your eyes off the water. Featuring our new stainless steel center housing, better routing to flush out debris, and the latest in CL releases with the new Gen 8 Punch out system the Shift bar is your key to fun, progression, and riding that allows you to focus on where you are over what got you there.
In stock
Introducing the Ocean Rodeo Stick Shift featuring R3 Designs’ bar end trim adjustment
Main features:
- R3 Component’s bar end trim adjustment. Twist to add power, bump to depower.
- Hands on depower! Easily dump power while keeping both hands firmly on the bar and in control.
- Easily used by riders of all sizes.
- Open, easily inspected and ergonomically designed U shaped bar offers maximum sand and debris flush for smooth shifting every time and easy access to all moving parts for in-the-field repair and maintenance.
- Quarter turn increments take 0.5cm of traditional trim line depower from the kite.
- No swivels, trim straps or rings infringe the front line depower.
- Near limitless sheeting options with our easily adjusted on-the-fly sliding stopper ball. Sliding stopper requires no special tools or set screws to adjust!
- Easily sheet in and out – even when kite looping or at extreme bar angles.
- Integrated line tensioner ensures simple trim adjustment on the beach, prior to launch.
- Front line re-ride and included pigtail ensure compatibility with all kite brands!
- Ultra lightweight carbon bar design feels incredible in your hand.
Main Features:
r3 Sidewinder
Total Trim Control with One Knob
Twist the Sidewinder to add power, bump or nudge to depower. Quarter turns deliver 1cm of trim, five full rotations sheets in 21cm of direct 1:1 trim adjustment! Instantly depower your kite with with a swift downstroke motion on the knob or bump for incremental depower. With only one moving part, the simple open design allows rapid flushing of debris, easy inspection of all parts and simple maintenance if required. With your trim control always within reach, trim adjustment become intuitive and can be made while riding without needing to take your focus off the water ahead.
Note: Sidewinder delivers 1:1 total trim adjustment of 21cm, or 42cm of traditional 2:1 cleated pulley line depower.
Groove Bar
Carbon Composite Bar
The Groove Bar’s carbon composite build delivers unparalleled strength while setting the new standard in lightweight bars. Ergonomically shaped for comfort, the under bar U channel houses the trim line and is easily flushed of all debris, ensuring smooth and reliable trim adjustment every time. Plush molded EVA grip with integrated bar floats deliver float, superior grip, and tangle free back lines. Retracting bar end bungees keep your flying lines snug and secure during storage.
‘HOUR GLASS’ BAR OPENING
Made with marine grade stainless steel, the center hole is highly tapered to accept the rugged 12mm PU tubing. The refined shape delivers smooth sheeting at extreme angles.
Helix Force Tension
Line Payout System
Pat Pend. The Helix Force Tensioned rear lines ensure clean paying rear lines even with slack back line. This feature is crucial when rigging on the beach, allowing you to easily depower your kite before launch, even with no tension on the back lines. Helix Force Tensioning provides perfect spooling every time, regardless of line tension from the kite.
G Stop
On The Fly Stopper Adjustment
The easily adjusted, single handed, on-the-fly bar stopper! The Shift’s ultra clean front line set-up offers up to 1.2 meters (3’9”) in sheeting range. Realize the full sheeting range of your kite by pushing the stopper out to your maximum reach. New riders can slide the stopper completely out to maximum throw for near total depower on SLE kites by simply just letting go of the bar. All styles of rider will appreciate the flexible stopper positioning for specific moves.
PUNCH OUT SAFETY
Gen 8 Punch OUT Trim loop
In 2001, Ocean Rodeo designed and patented the push away release trim loop. Seventeen years later, the push action is firmly entrenched as the primary method of release throughout the kite boarding industry. As a brand we are very proud to have innovated what is considered a key component, critical to the growth of the sport.
Reliable in both slack line and full powered situations, the push away motion works in opposition to the static connection between rider and control bar, providing a smooth release in all situations.
For added security, the stainless release pin is shrouded by the release cuff, guarding your hand from release pin motion during activation.
The push release cuff tension has been tuned for easy operation in an emergency, yet secure enough to hold firm against the inevitable bumps and bangs encountered while riding.
The entire Gen 8 trim loop assembly has been shortened by 2 cm vs Gen 7 delivering more bottom end sheeting range.
Easy Reset
Push release cuff remains locked up and ready to reset after an eject making reset quite literally a “snap”
Refined Roto Hub
Below bar line swivel “Roto Hub” has been further refined, offering up even smoother re-ride action and line twist management.
Pre Molded U Shaped Trim Loop
The trim loop is pre molded into a U shape, making reset even easier when combined with the automatic docking and push reset feature.
Tapered Trim Loop Retainer
Holds the trim loop in place in the event of slack line or extreme sheeting angles, reducing the chance of unwanted unhooking.
Relaunch Bead
Kite Relaunch Assist
Relaunch beads are located on the back line leaders just above the ends of the Helix Force Tension system. They offer an easy spot to grip if a back line pull is required to expedite water relaunch.
Roto Bit
Lightweight Line Splitter
dynamically synced to the Roto Hub allowing no way for line twists within the line tubing. This ensures easy front line flag outs and makes line twists easy to sort out on the water.
Premium Liros Flying lines
German made Liros DC 401 Ultra HD flying lines, tested to 580 kg (1275 lbs). Lower sections of front lines are Liros D-Pro. Lines are coloured for easy rigging. Front line re-ride is orange for easy identification while resetting the system.
Pig Tails
Compatible with all 4 Line Kites
The Shift ships with an assortment of premium pigtails, ensuring compatibility with all major kite brands. Each pigtail is individually marked with length, allowing you to also adjust for eventual front line stretch.
20” HD Kite Leash
Heavy duty 2.5cm (1”) wide webbing with flat elastic core. Corrosion resistant stainless clip with neoprene cover. Punch out (push away) release cuff with pin and loop reset.
Bar Bag
Coil zip for easy access. Mesh panels for quick drying. Inside pocket for pigtail storage.
| Size |
52cm |
|---|---|
| Brand | |
| Style |
DELIVERY
We dispatch all orders, unless otherwise stated within one working day of receiving payment confirmation. If you pay via credit card we receive payment confirmation automatically as soon as you've paid. If you pay via bank transfer or cash deposit you can send us proof of payment to speed up your delivery.
Courier deliveries are made Monday to Friday between 9am and 5pm. There are no deliveries on weekends or public holidays. If you live in a main city centre, your order will take up to 3 days. If you live in a remote area it could take up to 5 days. Please do not hesitate to contact our customer services team if you wish to get a more exact estimate.
Deliveries are not insured so please request a quote if insurance is required.
We reserve the right to add a delivery charge should the product you ordered be of a high volumetric size or weight. This will be confirmed before despatch
LOCAL DELIVERY (Western Cape)
Shipping to Cape Town will be free of charge for all orders above R1000. Any orders below the minimum required value for Cape Town will incur a delivery charge of R100 upon checkout
NATIONAL DELIVERY (South Africa)
Shipping within South Africa to major centres will be free of charge for orders over R2000. Any orders below the minimum required value for other major centres will incur a delivery charge of R200 upon checkout.
Major centres include Pretoria, Johannesburg, Durban, Nelspruit, Bloemfontein, Polokwane, Kimberley, Pietermaritzburg, Port Elizabeth, East London and George.
Regional (+/- 100km from major centres) and Remote (greater than 200km for major centres) areas, out of the ordinary and volumetric based mass products may incur additional charges depending on the area – we will notify you of the applicable charges, should they apply to you.
PRIVACY STATEMENT
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with
an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your
information, at anytime, by contacting us at [email protected] or mailing us at: Ocean Trade Supplies.
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – ECOMMERCE
If you choose a direct payment gateway to complete your purchase, then Payfast uses your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa and MasterCard.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Payfast’s Terms of Service here or Privacy Statement here.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled
by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost,
misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [email protected] or by mail at The Ocean Trade Supplies
Re: Privacy Compliance Officer
Unit 44 Inospace Island Works,
22 Cumberland Road, Paarden Island,
Cape Town
RETURNS POLICY
Hey Ocean Trader, if you are not completely satisfied with your purchase, you can return the product to us subject to the below terms. As we represent a diverse basket of Brands and products, the warranties and claim procedures may differ, but all will have the same goal… a happy Customer.
Ocean Trade Supplies will offer you a full refund or exchange.
In order to receive a refund or exchange, the item(s) must be unused, unridden or unworn and in the original packaging, all labels attached and in a resalable condition.
Please contact us by emailing [email protected]. We will only issue refunds or exchanges on items that are returned to us within 7 days of receipt within the Republic of South Africa and 14 days of International receipt. Any items returned from a delivery address outside of the Republic of South Africa will incur the relevant taxes, import duties or shipping charges that apply.
Certain parts of this Policy do not apply to Discounted Deals or Demo products. Demo Deals are returned or used products that are offered for sale at discounted prices, because their original packaging is damaged, unsealed or missing, or the products show signs of use or testing.
Should a product be used, damaged or needing repair due to fair ware and tare, Ocean Trade Supplies will endeavour to have the product repaired and returned as economically as possible.
This Policy applies to products bought from Ocean Trade Supplies itself or from represented Third Party Sellers.
If you return a product that does not comply with this Policy, you may be liable to reimburse Ocean Trade Supplies for the cost of collecting the product from you and the cost of having the product returned to you.
Please note that we only refund to the payment method that you originally used – i.e. payment by credit card will be refunded to the same credit card, payment by EFT or COD (cash on delivery) will be refunded to your nominated bank account.
Introducing the Ocean Rodeo Stick Shift featuring R3 Designs’ bar end trim adjustment
Main features:
- R3 Component’s bar end trim adjustment. Twist to add power, bump to depower.
- Hands on depower! Easily dump power while keeping both hands firmly on the bar and in control.
- Easily used by riders of all sizes.
- Open, easily inspected and ergonomically designed U shaped bar offers maximum sand and debris flush for smooth shifting every time and easy access to all moving parts for in-the-field repair and maintenance.
- Quarter turn increments take 0.5cm of traditional trim line depower from the kite.
- No swivels, trim straps or rings infringe the front line depower.
- Near limitless sheeting options with our easily adjusted on-the-fly sliding stopper ball. Sliding stopper requires no special tools or set screws to adjust!
- Easily sheet in and out – even when kite looping or at extreme bar angles.
- Integrated line tensioner ensures simple trim adjustment on the beach, prior to launch.
- Front line re-ride and included pigtail ensure compatibility with all kite brands!
- Ultra lightweight carbon bar design feels incredible in your hand.
Main Features:
r3 Sidewinder
Total Trim Control with One Knob
Twist the Sidewinder to add power, bump or nudge to depower. Quarter turns deliver 1cm of trim, five full rotations sheets in 21cm of direct 1:1 trim adjustment! Instantly depower your kite with with a swift downstroke motion on the knob or bump for incremental depower. With only one moving part, the simple open design allows rapid flushing of debris, easy inspection of all parts and simple maintenance if required. With your trim control always within reach, trim adjustment become intuitive and can be made while riding without needing to take your focus off the water ahead.
Note: Sidewinder delivers 1:1 total trim adjustment of 21cm, or 42cm of traditional 2:1 cleated pulley line depower.
Groove Bar
Carbon Composite Bar
The Groove Bar’s carbon composite build delivers unparalleled strength while setting the new standard in lightweight bars. Ergonomically shaped for comfort, the under bar U channel houses the trim line and is easily flushed of all debris, ensuring smooth and reliable trim adjustment every time. Plush molded EVA grip with integrated bar floats deliver float, superior grip, and tangle free back lines. Retracting bar end bungees keep your flying lines snug and secure during storage.
‘HOUR GLASS’ BAR OPENING
Made with marine grade stainless steel, the center hole is highly tapered to accept the rugged 12mm PU tubing. The refined shape delivers smooth sheeting at extreme angles.
Helix Force Tension
Line Payout System
Pat Pend. The Helix Force Tensioned rear lines ensure clean paying rear lines even with slack back line. This feature is crucial when rigging on the beach, allowing you to easily depower your kite before launch, even with no tension on the back lines. Helix Force Tensioning provides perfect spooling every time, regardless of line tension from the kite.
G Stop
On The Fly Stopper Adjustment
The easily adjusted, single handed, on-the-fly bar stopper! The Shift’s ultra clean front line set-up offers up to 1.2 meters (3’9”) in sheeting range. Realize the full sheeting range of your kite by pushing the stopper out to your maximum reach. New riders can slide the stopper completely out to maximum throw for near total depower on SLE kites by simply just letting go of the bar. All styles of rider will appreciate the flexible stopper positioning for specific moves.
PUNCH OUT SAFETY
Gen 8 Punch OUT Trim loop
In 2001, Ocean Rodeo designed and patented the push away release trim loop. Seventeen years later, the push action is firmly entrenched as the primary method of release throughout the kite boarding industry. As a brand we are very proud to have innovated what is considered a key component, critical to the growth of the sport.
Reliable in both slack line and full powered situations, the push away motion works in opposition to the static connection between rider and control bar, providing a smooth release in all situations.
For added security, the stainless release pin is shrouded by the release cuff, guarding your hand from release pin motion during activation.
The push release cuff tension has been tuned for easy operation in an emergency, yet secure enough to hold firm against the inevitable bumps and bangs encountered while riding.
The entire Gen 8 trim loop assembly has been shortened by 2 cm vs Gen 7 delivering more bottom end sheeting range.
Easy Reset
Push release cuff remains locked up and ready to reset after an eject making reset quite literally a “snap”
Refined Roto Hub
Below bar line swivel “Roto Hub” has been further refined, offering up even smoother re-ride action and line twist management.
Pre Molded U Shaped Trim Loop
The trim loop is pre molded into a U shape, making reset even easier when combined with the automatic docking and push reset feature.
Tapered Trim Loop Retainer
Holds the trim loop in place in the event of slack line or extreme sheeting angles, reducing the chance of unwanted unhooking.
Relaunch Bead
Kite Relaunch Assist
Relaunch beads are located on the back line leaders just above the ends of the Helix Force Tension system. They offer an easy spot to grip if a back line pull is required to expedite water relaunch.
Roto Bit
Lightweight Line Splitter
dynamically synced to the Roto Hub allowing no way for line twists within the line tubing. This ensures easy front line flag outs and makes line twists easy to sort out on the water.
Premium Liros Flying lines
German made Liros DC 401 Ultra HD flying lines, tested to 580 kg (1275 lbs). Lower sections of front lines are Liros D-Pro. Lines are coloured for easy rigging. Front line re-ride is orange for easy identification while resetting the system.
Pig Tails
Compatible with all 4 Line Kites
The Shift ships with an assortment of premium pigtails, ensuring compatibility with all major kite brands. Each pigtail is individually marked with length, allowing you to also adjust for eventual front line stretch.
20” HD Kite Leash
Heavy duty 2.5cm (1”) wide webbing with flat elastic core. Corrosion resistant stainless clip with neoprene cover. Punch out (push away) release cuff with pin and loop reset.
Bar Bag
Coil zip for easy access. Mesh panels for quick drying. Inside pocket for pigtail storage.
| Size |
52cm |
|---|---|
| Brand | |
| Style |
DELIVERY
We dispatch all orders, unless otherwise stated within one working day of receiving payment confirmation. If you pay via credit card we receive payment confirmation automatically as soon as you've paid. If you pay via bank transfer or cash deposit you can send us proof of payment to speed up your delivery.
Courier deliveries are made Monday to Friday between 9am and 5pm. There are no deliveries on weekends or public holidays. If you live in a main city centre, your order will take up to 3 days. If you live in a remote area it could take up to 5 days. Please do not hesitate to contact our customer services team if you wish to get a more exact estimate.
Deliveries are not insured so please request a quote if insurance is required.
We reserve the right to add a delivery charge should the product you ordered be of a high volumetric size or weight. This will be confirmed before despatch
LOCAL DELIVERY (Western Cape)
Shipping to Cape Town will be free of charge for all orders above R1000. Any orders below the minimum required value for Cape Town will incur a delivery charge of R100 upon checkout
NATIONAL DELIVERY (South Africa)
Shipping within South Africa to major centres will be free of charge for orders over R2000. Any orders below the minimum required value for other major centres will incur a delivery charge of R200 upon checkout.
Major centres include Pretoria, Johannesburg, Durban, Nelspruit, Bloemfontein, Polokwane, Kimberley, Pietermaritzburg, Port Elizabeth, East London and George.
Regional (+/- 100km from major centres) and Remote (greater than 200km for major centres) areas, out of the ordinary and volumetric based mass products may incur additional charges depending on the area – we will notify you of the applicable charges, should they apply to you.
PRIVACY STATEMENT
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with
an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your
information, at anytime, by contacting us at [email protected] or mailing us at: Ocean Trade Supplies.
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – ECOMMERCE
If you choose a direct payment gateway to complete your purchase, then Payfast uses your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa and MasterCard.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Payfast’s Terms of Service here or Privacy Statement here.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled
by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost,
misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [email protected] or by mail at The Ocean Trade Supplies
Re: Privacy Compliance Officer
Unit 44 Inospace Island Works,
22 Cumberland Road, Paarden Island,
Cape Town
RETURNS POLICY
Hey Ocean Trader, if you are not completely satisfied with your purchase, you can return the product to us subject to the below terms. As we represent a diverse basket of Brands and products, the warranties and claim procedures may differ, but all will have the same goal… a happy Customer.
Ocean Trade Supplies will offer you a full refund or exchange.
In order to receive a refund or exchange, the item(s) must be unused, unridden or unworn and in the original packaging, all labels attached and in a resalable condition.
Please contact us by emailing [email protected]. We will only issue refunds or exchanges on items that are returned to us within 7 days of receipt within the Republic of South Africa and 14 days of International receipt. Any items returned from a delivery address outside of the Republic of South Africa will incur the relevant taxes, import duties or shipping charges that apply.
Certain parts of this Policy do not apply to Discounted Deals or Demo products. Demo Deals are returned or used products that are offered for sale at discounted prices, because their original packaging is damaged, unsealed or missing, or the products show signs of use or testing.
Should a product be used, damaged or needing repair due to fair ware and tare, Ocean Trade Supplies will endeavour to have the product repaired and returned as economically as possible.
This Policy applies to products bought from Ocean Trade Supplies itself or from represented Third Party Sellers.
If you return a product that does not comply with this Policy, you may be liable to reimburse Ocean Trade Supplies for the cost of collecting the product from you and the cost of having the product returned to you.
Please note that we only refund to the payment method that you originally used – i.e. payment by credit card will be refunded to the same credit card, payment by EFT or COD (cash on delivery) will be refunded to your nominated bank account.
